Skip to content
StatusCheck

Incident Management

Incidents that write their own first update.

A confirmed failure opens an incident with the facts already in it: what, since when, and from where. You add the human part. Recovery closes it.

Early access opens in batches. No spam, one email when it's your turn.

Included on every plan. Nothing here is an add-on.

Incident · INC-0418

Elevated checkout latency

Resolved
  1. Investigating 09:12 · Automatic

    Checkout Service degraded: p95 512 ms over the 400 ms threshold. Confirmed from NYC and Frankfurt.

  2. Identified 09:19 · Mira

    Slow query on the orders table after this morning’s migration. Rolling back the index change.

  3. Monitoring 09:31 · Mira

    Rollback complete. p95 back under 150 ms from all regions; watching for 20 minutes.

  4. Resolved 09:52 · Automatic

    Checkout Service recovered. Total duration 40 minutes.

Posted to status.acme.com · 214 subscribers notified 4 updates

Incident Management, in detail.

Opened and closed automatically

Confirmed failures open an incident; confirmed recoveries close it. Nobody has to remember to update the status page while they’re busy fixing the actual problem.

The states people expect

Investigating, Identified, Monitoring and Resolved, with templates for the updates you end up writing over and over. Optional postmortems publish alongside the incident.

Manual incidents too

For what monitors can’t see: a partner outage, a data issue, a bad deploy caught by hand. Same timeline, same subscriber updates.

Maintenance that doesn’t cry wolf

Scheduled windows notify subscribers, silence alerts for the duration, and are excluded from uptime history, so planned work doesn’t look like downtime.

Maintenance that doesn’t cry wolf
status.acme.com
A Acme
Subscribe

Partial degradation

Checkout is slower than usual. Investigating · updated 4 min ago

  • API
    99.98% Up
  • Web app
    100% Up
  • Checkout
    99.71% Degraded
  • Email delivery
    99.95% Up
90 days ago Today

Works with

Every part of StatusCheck is on every plan. These are the pieces this one talks to most.

Try it on your own endpoints.

StatusCheck opens in batches. Join the waitlist and we’ll email you once, when it’s your turn. The free plan needs no card.

Early access opens in batches. No spam, one email when it's your turn.